Refund Policy
At ektv, we prioritize transparency and customer satisfaction. Please take the time to review our refund policy to ensure you fully understand the terms and conditions.
Refund Eligibility
There may be occasions when a user requests a refund. To qualify for a refund, the following conditions must be met:
The refund request must be made within the designated time frame from the date of purchase or service activation, as per ektv’s policy.
Only valid reasons, supported by evidence that can be verified by ektv, will be considered.
How to Request a Refund
Our customer support team is available to assist you. If you would like to request a refund, please reach out to us at info@ektv.in.
When submitting your request, kindly include:
A detailed explanation of the reason for your refund request.
Any supporting documentation that can help validate your claim.
Refund Limitations
Our refund policy applies only to eligible products or services. We advise all users to carefully review the details of their purchase before finalizing any transactions.
Commitment to Quality
At ektv, we are committed to delivering an exceptional viewing experience and resolving any issues that may arise. We aim to address every concern promptly and effectively.
By using our services, you acknowledge and agree to adhere to the terms of our refund policy.
If you have any questions or uncertainties, please feel free to contact us at info@ektv.in.
Last updated on 14th June 2025
