Support
If you have any questions or concerns, we recommend checking our FAQ section for quick answers.
Still need assistance? Feel free to reach out to us via call, email, or by filling out the form below.
We’re here to help and happy to assist you!
What is IPTV and how does it work?
IPTV (Internet Protocol Television) delivers live TV channels and content through the internet instead of traditional cable or satellite. All you need is an internet connection and a compatible device.
Do I need a set-top box or dish to use ektv?
No. ektv works without any set-top box or satellite dish. Simply download the app on your device and start watching.
What is the difference between ektv and ektv pro?
ektv offers free access to 300+ live channels. ektv pro is a premium version that provides 500+ channels including exclusive content, movies, and sports.
Is ektv compatible with Smart TVs?
Yes! ektv is available on most Smart TVs, Android TV, Fire TV Stick, mobile phones, tablets, and more.
Can I watch channels in different languages?
Absolutely! ektv offers a wide range of channels in multiple languages, including Hindi, English, Tamil, Telugu, and more.
Do I need a fast internet connection for IPTV?
Yes, we recommend at least a 5 Mbps connection for smooth streaming. Higher speeds ensure better quality and zero buffering.
What should I do if a channel isn’t working?
If a channel isn't streaming properly, try refreshing the app or checking your internet connection. Still facing issues? Contact our support team—we’re happy to help!
Contract Us or Write Your Query
Ekam Convergence Private Limited
A-1, 11th Floor, Tower B, Windsor IT Park, Sector 125, Noida, Gautam Budh Nagar, Uttar Pradesh, 201303 India
